UTS

An innovative solution for railway ticketing, UTS is an Android application designed to simplify the process of buying Indian railway tickets. The app offers an efficient and user-friendly platform for passengers to book and cancel unreserved tickets with ease.

Functionalities and Features

The UTS app provides an array of ticketing options, including normal booking, quick booking, platform tickets, and season tickets. It also gives the opportunity to book a ticket for a journey between two stations, enhancing convenience for regular commuters. The app features an easy-to-navigate interface, utilizing drop-down menus to allow users to select the desired stations, ticket type, and number of passengers.

One of the most advantageous features of the UTS app is the ability to book tickets from the comfort of your home or office, without the need to stand in long queues at the ticket counter. This feature not only saves time but also provides a safer and more convenient alternative, especially in the wake of social distancing norms.

The app also supports various payment methods, including wallets, credit cards, debit cards, and UPI, ensuring a seamless transaction process for users.

Performance and User Experience

While the UTS app offers a range of useful features, user feedback indicates some room for improvement. Some users have reported difficulties in booking tickets when near railway stations, a problem that can cause inconvenience for passengers planning to board trains from these stations. In addition, the app sometimes fails to display certain station names, which could pose challenges for users trying to book tickets for specific routes.

On the other hand, many users have shared positive experiences with the app, commenting on its efficiency in eliminating the need to wait in queues for tickets. With the app installed on their devices, these users have found ticket booking to be a much more streamlined and hassle-free process.

Despite the minor drawbacks, the UTS app is a commendable initiative towards digitizing the Indian Railways' ticketing system. With consistent updates and improvements, it holds the potential to become an essential tool for regular railway commuters.

Final Verdict

UTS is a practical and user-friendly app that brings the railway ticketing system to your fingertips. While there are areas that need improvement, the app’s benefits significantly outweigh its minor drawbacks. It is a valuable tool for anyone seeking to streamline their railway travel experience.

Pros

• Convenient and user-friendly platform for booking railway tickets
• Multiple ticketing options available
• Supports various payment methods
• Eliminates the need to wait in queues for tickets

Cons

• Issues with booking tickets when near railway stations
• Some station names are not displayed

1. Recently used stations list on selection of stations is added for user convenience.

2. Forgot password option is modified to enable user to enter his own password after successful OTP validation.

3. Rating and Feedback option is added to know more about end user experience and suggestions.